SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from US warehouses are shipped through USPS. Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
3-4 Business days |
Canada, Europe |
6-10 Business days |
Australia, New Zealand |
6-10 Business days |
Central & South America |
6-10 Business days |
Asia |
6-10 Business days |
Africa |
6-10 Business days |
*This doesn’t include our 1-2 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 15 days not including 1-2 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of efitspot (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://efitspot.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This was so cute!!! And I am impressed by the quality. I will definitely be buying more. Just ensure to buy the XL if you’re a medium, the sizes run very very small.
Nice shorts. I think the material is synthetic. However, they are great for sports and just as a home clothes, I will definitely order in other colors, advise. My parameters: Waist 66 Hips 85 Took the size m
Shorts are good. Thin, for home the most it
Shorts are good. On my ass ± 90 cm in the girth of M perfectly approached. The parcel went exactly a month.
Perfect, i got the right size.
On quality for such a cost-excellent, threads do not stick out, the seams are even. Before Peter came for a month
Excellent shorts, nothing sticks out, does not shine through, the material is pleasant, the sister is happy. The size was perfectly measured by a centimeter. Came in less than a month 12.11-09.12
I fell in love❤Very cool shorts, size guessed, on S took M, because of the fact that they are small
Nice shorts. For its price
Yoki
I ordered L for 70-93, just approached. They do not sit tight, pleasant to the body.
Order made 11.11. For 341.89 rubles. (217.13 shorts and 124.75 shipping). Got 07.12. In Nizhny Novgorod. Fabric shorts pleasant to the body, white ribbon does not press on the straps, but a little tight wool elastic at the waist. In general, pleasant home shorts.
Shorts are cool! As in the photo, I will order more. On the size s bought M, sat perfectly.
Size m is small for height 171 and OB 93
Really cute
On OB 98 ordered the size of M, sat perfectly. The material of the product is soft, the composition is unknown, well lick the figure, emphasize both advantages and shortcomings. I ordered for home, I liked, I recommend
I loved it, it's beautiful, just like the picture
Fire
Matches the description. No drawbacks
Fully corresponds to the description. Fast shipping. Thank you store.
discount for is a great. i'm going to order it again as i was extremely satisfied with the purchase the last time
Thank you soo much!! Quality really good! I'll give this store 5 stars.
so far this was my best choice
Excellent quality. Product just as described. Good work!
I’m most definitely ordering more! I’m a small petite girl so I ordered a medium just Incase and it fit just right on me it’s so cute.