SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from US warehouses are shipped through USPS. Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
3-4 Business days |
Canada, Europe |
6-10 Business days |
Australia, New Zealand |
6-10 Business days |
Central & South America |
6-10 Business days |
Asia |
6-10 Business days |
Africa |
6-10 Business days |
*This doesn’t include our 1-2 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 15 days not including 1-2 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of efitspot (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://efitspot.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool suit. On the size of the bust 80D asked the store to put L, sat down well, M think also was norms, more tight, but I do not like. About 102, from 78 pants m sit perfectly!!! I will order more shorts and top
A good suit for pilatas, stretch and yoga.
Quality is satisfied, size about 96, from 75, OG 88 ordered M, everything came up, panties a little at the waist are too big, it was necessary to take S. The service is also happy with the parcel in сыктывкар came in 20 days.
Bomb! It came in two weeks. These are my first Taitsy, which does not hang out with the gum! The smell is easy, I think washing will solve this question. Top also well approached, usually I take the bottom S, top m (parameters with growth 174: 94, 69, 94). This time I took the whole set of m, focusing on the comments. Very satisfied, definitely recommend!
The costume is good, I order a second time. But in black, leggings for some reason are too big on top. But not critical, do not puke. About 97, weight 59, height 163 I took with a coupon for 1099 rubles, they cost their money, the quality is excellent. 16 days from order to receipt. Long handles customs, but this is already a question to the store.
Chic costume, chic color! Very soft, it stretches well. But the elastic band at the waist is characteristic of stretching. Perhaps, I ordered a large size for myself, but it is very comfortable to wear, nothing presses anywhere. I regret that I did not order a top
I love this whole thing so much. Very comfortable, elastic. It's not good at all. I would recommend this article so I love
All OK
Good quality, pleasantly surprised, I recommend.
All is good
The suit is excellent, the quality is at altitude. On the height of 173 size M sat perfectly, not counting that I'm slightly too big leggings at the waist, but not much. Many thanks to the store) I will order more!
The suit is great! The material is pleasant to the body. Top well supports the chest. On the parameters 85-62-92 S-Ka went perfectly!
Quality-class! I order again three more suits of the entire female half of the family. Everyone is happy!
Quality 100%. Ordered again three more sets)
Everything is perfect village! it reached Krasnoyarsk quickly)
The suit is cool, very pleasant to the body, does not shine through.
The daughter is delighted. On the growth of 178 and 46 the Russian size L came up perfectly. Tight material. Beautifully fits the figure.
Super happy, good size, prestige brand quality
Mega quality. Recommend
Perfect, super nice and amazing fabric. Better than many brands. I'm going to order other colors. Super store
Duge is like that, I'm like that. Recommend. On rosemir s zamovila M, pidishov idealnaya
Order received within 2 weeks! The fabric is of good quality, thick and comfortable. Totally worth the price!! The shade is just lighter than expected, but might be due to my screen settings. I'm 177 cm, 110/80/110, and size L fits very well. SO HAPPY that both the pants and the shirt sleeves are long enough for me! The shirt is a little bit tight, but let's just say it holds everything in place ;) Reccomend the product and the store, and wish I could give more than 5 stars, thanks!!
Fully corresponds to the description, the color is very beautiful, sewn neatly. There is only one point-disappointment. In summer I bought the same kit, but from another store, and it is much denser, pulls and supports where necessary, and this kit is thin, without tightening.
Quality gun. I came quickly. I was happy with the S. Height 165. Weight 57 kg.
Ordered 11.11 dotarło 08.12. Trousers stretcher Ł, wzięłam M and fit. Material the rozciaga, comfortable to hold. Recommend