SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from US warehouses are shipped through USPS. Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-4 Business days |
| Canada, Europe |
6-10 Business days |
| Australia, New Zealand |
6-10 Business days |
| Central & South America |
6-10 Business days |
| Asia |
6-10 Business days |
| Africa |
6-10 Business days |
*This doesn’t include our 1-2 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 15 days not including 1-2 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of efitspot (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://efitspot.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast, cashesto excellent
The photo was already laid out, leave. Fri substance, I will say that he turned out to be looking and the touch is nicer than expected. Ergonomics is really at the level, pockets to the heap, located and minimalistic and slightly asymmetrical. What you need for a night bomb. You can kill a cop with that.
Fast delivery, just under two weeks to Sochi, track was tracked. A good backpack, roomy, all the seams are perfectly stitched, good accessories, no foreign smell. I ordered as a gift to my husband, I want to believe that I will like it)
Just super Did not expect such good quality
The order came in a month. They did not communicate with the store. The quality is good, only the external lock does not inspire confidence.
The backpack is good. Lots of pockets, two compartments inside. The material itself is pleasant, the backpack looks civilized. The seams are normal,
is even cooler than i expected
Very nice! Thanks
Never hesistated to buy online for such an attractive price from a trustworthy seller
not tested yet, but looks great, thanks!
This webstore offers the best price for
I'm absolutely in love! Thank you!
It came quickly, the quality is good
Now i know where to find a online. thanks to the store!
Everything quickly came and no problems. In advance I write that you need to install USB yourself in a backpack
High quality material, resistant, many pockets. the two of front are a bit small, but its not a problem. the smaller bag is very good too, just a little garish with a big stamp. but 100% satisfied
top . superior quality and service!
Perfect!!
totally lived up to my expectations. superb store
my buddy is so happy with ! This is the most fabulous thing ever! me and my siblings would recommend this item. It was handed over so fast, the prognosed delivery was ten days later and it came quicker than in ten days after making the payment! fabulously happy with the acquiring and with the customer service. And this obtainment, outran my expectations for thecost.
Think less than. Working day for flexible. The pleasure.
I'm perfect at your time. Perfect.
absolutely true to the picture. my sibling is happier than ever :-)
even better than i expected!
Fast shipping and good quality. Advise this and this store~