SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from US warehouses are shipped through USPS. Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
3-4 Business days |
Canada, Europe |
6-10 Business days |
Australia, New Zealand |
6-10 Business days |
Central & South America |
6-10 Business days |
Asia |
6-10 Business days |
Africa |
6-10 Business days |
*This doesn’t include our 1-2 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 15 days not including 1-2 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of efitspot (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://efitspot.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine, only went long
Delivery is very fast. I came earlier than I expected. The packing is excellent, the goods correspond to the description. Seams quality, the material pleasantly surprised. Height 170, weight 65 ordered size m. Shorts are great, the rest of the norms. Leggings are a little thin and most likely needed S. The order is satisfied. Recommend.
Very pleased with the purchase. Arrived at the time according to the specified deadline. Well stitched. The size approached fit.
Good product, such as description, advice take a bigger size.
Excellent suit, my height 1.87 weight 95 kg, belly no beer, came up perfectly, quality is better than expected, I advise you to buy. Delivery long more than 2 months, affects the epidemic, usually no more than a month
Everything corresponds to both size and color! Thank you so much! Quality is excellent
Long no מדדתי it but this ניראה rope on time Thenks
Fully complies with the description
Corresponds to the description. Excellent for this money.
Very good. Thank you very much.
My husband is happy. At its 52-54 the whole village is perfect. In general, take in your hands cm-the size table corresponds.
Very good product
I have not tried it running, but I have tried it and I feel very comfortable, I measure 1' 77 and 78kg and the XL for me perfect.
Sizes do not match what שבחרתי .... Arrived size very small
Everything is cool for such a price just a gun)))
very satisfied
Good qulity
everything is fine
Bello
Super suit. The fabric is pleasant, stitched smoothly. Husband Happy
Beautiful and comfortable
Shipping in general fast The quality of tailoring and material for its price is very good, in size everything came up, usually wear m (185 cm/65 kg), here took XL
For such a price, things are cool, for sports the most it is, tights of quality are better than expected, the only one in the belt freely sit, if a little weight loss, as if they did not hang out in the Belt and the jacket is wide in the belt, but it's not critical. In general, a set of fire, at least now go out and train. Advise
We have winter now. We can not fully appreciate. But the quality is all good. For such money, this kit is very nice. Thank you
Fire. Just gun set, 5 items, good quality (somewhere threads of course stick out, but these are trifles). On height 170, weight 65 size M perfectly sits. But the shorts are still too big))