SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from US warehouses are shipped through USPS. Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
3-4 Business days |
Canada, Europe |
6-10 Business days |
Australia, New Zealand |
6-10 Business days |
Central & South America |
6-10 Business days |
Asia |
6-10 Business days |
Africa |
6-10 Business days |
*This doesn’t include our 1-2 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 15 days not including 1-2 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of efitspot (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://efitspot.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect
Size suitable, very comfortable. Came fast and as described. Still not ran with it, but do it soon. Size Small Medium.
Like normal socks, no compression
very fast delivery. Product is good as descripted
Thanks for the free shipping! Overall quality of is also nice
Just the best. Savings for are 100% worth it. The store is awesome
Perfect quality for reasonable price! Good deal! Thank you store!
as described
loved it
Thank you SO MUCH! For my more than modest budget, was exactly what I've been looking for!
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
just got . really satisfied with the purchase
Happy with the purchase. Thanks to the seller, it's a true bargain!
Thank you very much! Like this product :)
it's not a challenge anymore to think where can i buy . this store has everything i need
got it for my cousin. no drawbacks noted!
New is something that anyonewould buy instantly. I did, and I did it with no hesitation :-)
good
Very very fast shipping!))
All is OK. arrived in good condition.
This is probably one of the best, if not the best products of thisnature I have ever had the thrill to use. I am convinced it is a good purchase. It was handed over prior to what was it was predicted and saved me a lot of hassle, since I needed it at an early date. I was really contented with the customer service. I like itself, have not observed any reasons tobe angry about. entirely recommend.
Standžiai apspaudžia. Gal IR tiks profilaktikai ar Po čiurnos patempimo.
good
All OK
Very nice