We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages shipped from US warehouses are shipped through USPS. Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 3-4 Business days |
| Canada, Europe | 6-10 Business days |
| Australia, New Zealand | 6-10 Business days |
| Central & South America | 6-10 Business days |
| Asia | 6-10 Business days |
| Africa | 6-10 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
The smell is strange. And on the hands a feeling of something sticky. He hung in the garage for a few days, hanging out. Now the smell is not so strong. We need to try to wash it again.
Product as described.
The goods came. Looks smaller in appearance
Delivery month. Good tight ball. Thank you.
An excellent ball for both fitness and first classes with the child. The ball is true with a hand pump to inflate did not work (too large a hole), but the car pump coped with Hurray. In a couple of days, the smell of rubber was weathered. Seller recommend
Thank you goods came, corresponds to the description, delivered directly to the house. Seller recommend.
Everything matches! Delivery within a week!
The goods have come. They found it at the post office. Dispute. Thank you very much. Not yet pumped. Later I will add a photo.
Looks good, texture feel good, took six weeks for delivery to Canada. And hopefully u have a electric pump and nipple to pump or I’m guessing it will take you an hour to pump 75cm and could have been packed better for delivery
Product good, quality material, parcel arrived velocissimo
excellent
A grade
Good store , good quality
made a nice deal ordering this , can totally recommend
excellent product and customer service. thanks for this
Recommend!!
bought a new here. not disappointed!
Excellent material does not bring inflating pump but very good material
Very fast delivery by sdek. straight to the door. Not yet used in the case
Thanks a lot!! All is OK!
so awesome! recommend this
ok
Perfect Arrived on time Ras
with a discount was a really lovely purchase. i am sure i will order again next month
Good one solid quality