SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from US warehouses are shipped through USPS. Packages from warehouses in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
3-4 Business days |
Canada, Europe |
6-10 Business days |
Australia, New Zealand |
6-10 Business days |
Central & South America |
6-10 Business days |
Asia |
6-10 Business days |
Africa |
6-10 Business days |
*This doesn’t include our 1-2 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 15 days not including 1-2 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of efitspot (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://efitspot.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (15 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sneakers look like in the photo. At its 37 with an average foot width ordered 38. On the leg sat comfortably. Walking in them is comfortable. I'm happy with the purchase.
Excellent sneakers
Very comfortable and nice
Fell in love at first sight! Light and comfortable, size in size. On the female leg perfectly sat down, despite the description
But my mother did not guess with the size, large (
Beautiful and comfortable sneakers. At 25 cm-39 R. Rus. = 40 size by table. Not the first time I order from this excellent store. I will test the sneakers in the spring and add a review. Thank you very much @ _ gravitsappa _ for the tip and in general for her blog!
Corresponds to the description, were great on the foot of 26 cm.
Sneakers came in vacuum packaging, everything is fine. On the Russian 38 size (24,5 cm) took 39. Come on. Thank you Gale, gravitsappa, for the tip on the store. With the store did not communicate
probably one of the best deals i made. thanks to the store!
Fast and safe delivery. Great material. Recommend this product! thanks!
Sneakers Super!!! I liked it very much. Go in size. Suitable for autumn-spring season.
Great, thank you!
Thank you store. The goods came in 20 days. Very comfortable, a little free, but at long distances, as I wanted, I think it will be good.
good product on a reasonable price
Cool
Everything is super, I recommend everything for 100%. The most successful purchase on Oli.
Came quickly, beautiful, the size corresponds to the table, not the skin
Everything is as always excellent, on the foot 24,5 size 39 sits perfectly. Execution is good, there are no complaints
Good quality sneakers, the size corresponds to the table.
is really what I wanted. thank you!!
Amazing ! Very good material. I`m super satisfied!!
The quality of is excellent. Shipping was within setimaed time. Thank You store 5 +
Thanks for fast delivery and good quality of my new !
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!
Thanks to the store for offering on sale